From Control to Drift: The Dynamics of Corporate Information InfastructuresOxford University Press, 2000 - 246 σελίδες Firms are investing considerable resources to create large information infrastructures able to fulfil their varied information-processing and communication needs. The more the drive towards globalization, the more such infrastructures become crucial. The 'wiring' of the corporation should be done in a way that is aligned with its corporate strategy-it is global and generates value. This book presents six in-depth case studies of large corporations-AstraZeneca, IBM, Norsk Hydro, Roche, SKF, and Statoil-which offer a rich picture of the main issues involved in information infrastructure implementation and management. Far from being a linear process, the use of the information infrastructure is in fact an open-ended process, in many cases out of control. Current management models and consulting advice do not seem to be able to cope with such a business landscape. This book provides the reader with interpretations and theories that can foster a different understanding and approach. |
Περιεχόμενα
Introduction | 1 |
A Critical Review of the Literature on the Management of Corporate Information Infrastructure | 15 |
Globalization and Risk Society | 41 |
The Economics of Standards | 56 |
ActorNetwork Theory and Information Infrastucture | 71 |
Conservative Success Organization and Infrastructure Evolution at SKF | 87 |
Infrastructure as a Process The Case of CRM in IBM | 105 |
Whos in Control Designers Managers or Technology? Infrastructures at Norsk Hydro | 125 |
Infrastructure Strategy Formation Seize the Day at Statoil | 148 |
Global and Local Dynamics in Infrastructure Deployment The Astra Hassle Experience | 172 |
From Alignment to Loose Coupling From MedNet to wwwrochecom | 193 |
Postface From Infrastructure to Networking | 212 |
227 | |
237 | |
Άλλες εκδόσεις - Προβολή όλων
From Control to Drift: The Dynamics of Corporate Information Infrastructures Claudio Ciborra,Kristin Braa Περιορισμένη προεπισκόπηση - 2001 |
Συχνά εμφανιζόμενοι όροι και φράσεις
actor network actor-network theory approach Astra Hässle Bridge Broadbent 1998 business processes central Chapter Ciborra clinical communication complex context coordination corporate costs databases deployment diffusion drug dynamics e-mail evolution strategy example external FASTRAC flexible focus functions gateways Giddens global Göteborg University Groupware Hanseth Hydro implementation important included increasing information infrastructure information society Information Systems information technology infra infrastruc initiatives inscription installed base integrated internal Internet Intranet introduced investment knowledge linked Lotus Notes management literature MedNet Memo ment models modern monitors network externalities Norsk Hydro Notes applications Notes infrastructure operating organization organizational portfolio production Roche role SAP implementation SCODA SData side effects standard Statoil strategic alignment Strategic Information Systems structure switching costs technical theory tion ture users Weill and Broadbent
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