International Encyclopedia of Hospitality ManagementAbraham Pizam Routledge, 18 Απρ 2005 - 736 σελίδες The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level: * Lodging * Restaurants * Clubs * Time-share * Conventions As well as a functional one: * Accounting & finance * Marketing * Human resources * Information technology * Facilities management Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more cross-sectional view across each subject field, or more focussed information which looks closely at specific topics and issues within the hospitality industry today. Section Editors: Peter Harris - ACCOUNTING & FINANCE Oxford Brookes University, UK Zheng Gu - ACCOUNTING & FINANCE University of Nevada, Las Vegas, USA Randall Upchurch - CLUB MANAGEMENT & TIMESHARE MANAGEMENT University of Central Florida, USA Patti Shock - EVENT MANAGEMENT University of Nevada, Las Vegas, USA Deborah Breiter - EVENT MANAGEMENT University of Central Florida, USA David Stipanuk - FACILITIES MANAGEMENT Cornell University, USA Darren Lee-Ross - HUMAN RESOURCES MANAGEMENT James Cook University, Australia Gill Maxwell - HUMAN RESOURCES MANAGEMENT Caledonian Glasgow University, UK Dimitrios Buhalis - INFORMATION TECHNOLOGY University of Surrey, UK Allan Stutts - LODGING MANAGEMENT American Intercontinental University, USA Stowe Shoemaker - MARKETING University of Houston, USA Linda Shea - MARKETING University of Massachusetts, USA Dennis Reynolds - RESTAURANTS & FOODSERVICE MANAGEMENT Washington State University, USA Arie Reichel - STRATEGIC MANAGEMENT Ben-Gurion University, Israel |
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activities American Hotel AMERICAN INTERCONTINENTAL UNIVERSITY analysis ARDA areas assets behavior brand budget cash centers Club Management company’s competitive consumer convention corporate cost employees environment event example facilities food and beverage foodservice front desk front office function global golf guest guestroom hospitality industry Hospitality Management hospitality organizations Hotel and Motel human resources HVAC increase individual International Internet inventory JAMES COOK UNIVERSITY John Wiley Lansing meeting ment menu Motel Association needs offer operations organizational Perceptual mapping performance private club profit programs purchase ratio References relationship marketing reservation resort restaurant revenue specific staff Strategic Management strategy timeshare tion tomers tourism turnover typically unit UNIVERSITY UNIVERSITY OF HOUSTON UNIVERSITY OF NEVADA Wiley & Sons yield management York