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TEXTILES. NOTE.--Ansu er Question 11 and nine others. 1. Explain the terms used for the poorer and better qualities of the raw materials of
linen, silk, and wool. How would these differences show in the finished product
in each case? 2. Name four mercerized materials and give all the advantages of mercerization. 3. Why is serge a better material for every-day wear than broadcloth? (Full ex
White waist for business.
Separate skirt for business. 5. Explain the following terms:
Jacquard figures, spun silk, thread silk, natural color, pile fabrics, Sea Island
cotton, warp, merino, “pure dye” silk. 6. Give the talking points of
Irish linen damask.
For what use is each of these materials appropriate? 7. Give the tests for judging good cotton cloth. How can you tell linen from cotton? 8. What is meant by weighting of silk? 9. Of what textile importance are the following cities or countries? Lyons. Australia.
Egypt. 10. Which do you prefer, and why:
A wool or a cotton puff?
A linen or a cotton glass towel? 11. Name the 15 samples in the envelope and tell for what use each piece is appro
A white flannel petticoat.
COLOR AND DESIGN.
Illustrate by the treatment of your eramination paper a well-balanced arrangement, and the value of margins. 1. Describe each of the 5 colors (samples submitted) as to hue, intensity, and value. 2. Illustrate with your crayons a scale of color, marking the tints, shades, and the
standards or "full intensity.” 3. Describe as fully as you can lines and styles becoming to the following figures:
(a) Tall, narrow-chested, slender.
(b) Short and stout.
4. What colors are becoming to
(a) A brunette with pale complexion.
(d) A person with red hair.
(a) The 2 pincushions.
6) The 2 inkwells.
(c) The 2 clocks.
(a) Color harmony.
In which room should you prefer to live, and why? 7. Tell any ways in which the study of color and design has helped you (a) with your
customers, (b) at home, and (c) in your own purchases. 8. What did you gain from your visit to the art museum?
1. What determines the cost of a hat? 2. Give the latest style features in millinery, discussing shapes, materials, trim
mings, and color combinations.
1. What are the best makes of silk, cotton, and linen thread?
(a) To sew on shoe buttons.
(e) To sew lace edging on a baby's dress. 3. Compare the advantages and disadvantages of the snap fastener and the hook
(a) A crêpe de chine waist.
(e) A petticoat.
(a) Safety pins.
1. How do the shoes that you wear to work affect the service which you might give to
a customer? Compare a proper and improper shoe for store work, giving reasons
for each point emphasized. 2. If you were head of a department, how should you wish to have the salesgirls look?
Discuss in detail the appearance of the hair, clothing, face, hands, and standing
position. 3. Why is a daily bath necessary? Name three kinds of baths, and tell what benefits
are derived from each one. 4. What do you do to keep your teeth in good condition? Show why good teeth are
important to a salesgirl. 5. Show how the proper selection of food may increase your efficiency as a saleswoman.
What have you found helpful in the class discussion of food? 6. If you had only 15 cents to spend for luncheon, what would you select from the
following list as being best for you? Give reasons:
Black bean soup, 5 cts.
Spinach, 4 cts.
Crackers and milk, 5 cts.
Milk, 4 cts.
Cake, 3 cts.
Rice pudding, 4 cts.
Apple pie, 5 cts.
Cheese, 2 cts.
Tea, 3 cts.
Coffee, 5 cts.
Ice cream, 5 cts. 7. Of what benefit for yourself are the following forms of recreation? Might any of
these be harmful? Explain your answers:
Moving-picture shows. 8. Why would an extremely nervous person be at a disadvantage in your position in
the store? What can you do to keep your nerves in good condition?
1. Dictation of problem in one-column addition for rate of speed in adding. 2. Dictation of 25-entry tally. 3. Silk is sold for 874 cents per yard. Find cost of 81 yards. Show w 4. A customer buys 18 inches of ribbon at 39 cents per yard, 27 inches at 49 cents
per yard, 18 yards at 19 cents per yard. What is the cost of her purchase? 5. Work out and write in the proper spaces the store charges for parts of a yard of goods
at the following prices:
yard, at. 6. An employee who is entitled to a 20 per cent discount buys 7 yards of silk at $1.69
a yard. How much does she save? 7. Suppose the amount of your sales for a week is $371. For all sales over $200 you
get a commission of 2 per cent. What will be your commission for that week?
Ansuer the first six questions by making out the proper form of sales check. 1. A woman buys 4 handkerchiefs at $3.75 a dozen, and gives $2. She asks to have
the sales check left out, price tag removed, and box sent to Mis. L. S. Willison,
Scituate, Mass. 2. Mr. Burnham Kirkland buys a derby hat at $5.50, and a silk hat at $8. He gives
the clerk $15, wishes to wear the derby hat and have the silk hat and his old one
sent to him at 342 Burton Hall, 180 Center Street, Cambridge. 3. Mrs. Frederick Batchelder, 3642 Eastern Point Road, Gloucester, Mass., buys 8
yards of velvet at $1.65 a yard. It is charged to her account and sent to Miss
Mildred Yates, a milliner, at 64 Bates Building, Temple Place, Boston. 4. You, yourself, purchase a dress in your own store. The dress costs $15. Necessary
alterations cost $1.50. You receive the regular discount. Have the dress sent
to your own address. 5. Mrs. J. P. O'Reilly, of 23 Maverick Square, East Boston, buys and takes with her
yard blue ribbon at 19 cents, 18 yards pink ribbon at 37} cents, $ yard brown ribbon at 25 cents. She asks the saleswoman to inclose in the bundle a pair of
gloves just bought, and presents her till book or transfer card. 6. Mrs. J. Hamilton Ewing, 69 Monadnock Street, Dorchester, buys a $35 coat, pays
$7.50, and wishes to pay the balance due when thesbundle is sent to her. 7. Show how the sales check protects, (a) the customer, (b) the store, and (c) the
saleswoman. 8. Name the cases in which the floor manager must sign the sales check. 9. When would you suggest a C. 0. D. allow examination? 10. What is done when a customer gives a check on a bank in payment for merchandise?
TYPES OF CUSTOMERS.
1. Emotional. 2. Nervous. 3. Talkative. 4. Tired. 5. Inquisitive. 6. Indifferent. 7. Silent. 8. Unreasonable. 9. Absent-minded. 10. Invalid. 11 Elderly person. 12 In a hurry. 13. Only looking. 14. Bargain hunter. 15. Ignorant and poor. 16. Intelligent and exacting. 17. Waiting to meet a friend. 18. Two friends together. 19. Undecided (for narrowing sale). 20. Dependent, wishing advice. 21. Changeable; changes mind after sale
22. Customer with a list.
not to buy article. 28. Customer looking for samples. 29. Bargain sale, several customers. 30. Foreign customer speaking broken
is made out.
English. 31. Customer wishing becoming style,
regardless of price. 32. Customer putting quality of material
first. 33. Buying for a missionary box. 34. Buying to sell again at a fair. 35. Asking for an old-fashioned article. 36. Man shopping in women's depart
MANY KINDS OF SALES GIVE PRACTICE IN STORE SYSTEM.
1. Cash and take.
15. Refunds and credits. 2. Cash and send.
16. Traveler, shopping card, or transfer. 3. Charge and take with coin.
17. Opening an account. 4. Charge and take without coin. 18. Check or money-order given in pay5. Charge and send to same address.
ment. 6. Charge to one, send to another ad 19. Special delivery. dress.
20. Goods sent out of State. 7. Charged to one, sent to another, pur- 21. Future delivery. chased by a third person.
22. Damaged goods. 8. Employee's charge.
23. Discount. 9. Deferred charge.
24. Advance payment. 10. On approval.
25. Extra packages inclosed, 11. C. 0. D.
26. Customer's own property. 12. C. O. D. allow examination.
27. Price tags and slips removed.
SOME POINTS OF EMPHASIS.
than originally asked for.
9. Naming amount of money received
from customer. 10. Interest in customer until she leaves
department. 11. Attitude toward gifts and tips. 12. Interpretation of rules. 13. Handling of special orders, call slips,
A TYPICAL WEEK'S PROGRAM FOR THE BOSTON
SCHOOL OF SALESMANSHIP. Tuesday.
8.30– 9.00 Arithmetic-A lesson in fractions used in department store work. 9.00-10.00 Color-Demonstration of colors suited to varying personal types. 10.00-10.40 Recreation period-Notebook work.
10.40–11.30 Hygiene--Wholesome luncheons for saleswomen. Wednesday.
8.30– 9.10 Textiles-Finished product of wool.
Merchandise to be sold--Muslin underwear.