Εικόνες σελίδας
PDF
Ηλεκτρ. έκδοση

TEXTILES. NOTE.--Ansu er Question 11 and nine others. 1. Explain the terms used for the poorer and better qualities of the raw materials of

linen, silk, and wool. How would these differences show in the finished product

in each case? 2. Name four mercerized materials and give all the advantages of mercerization. 3. Why is serge a better material for every-day wear than broadcloth? (Full ex

planation.)
4. What material would you select for the following purposes? Give reasons.

White waist for business.
Black waist for business.
Silk evening dress.
Lace for trimming underwear.
Silk petticoat.
Kitchen apron.
Child's play dress.
Inexpensive cotton dress for hot weather.
Woolen negligée.

Separate skirt for business. 5. Explain the following terms:

Jacquard figures, spun silk, thread silk, natural color, pile fabrics, Sea Island

cotton, warp, merino, “pure dye” silk. 6. Give the talking points of

Irish linen damask.
Anderson gingham.
Mohair.
Russian crash.

Pongee.

For what use is each of these materials appropriate? 7. Give the tests for judging good cotton cloth. How can you tell linen from cotton? 8. What is meant by weighting of silk? 9. Of what textile importance are the following cities or countries? Lyons. Australia.

New Orleans.
Belfast.
Belgium.

Egypt. 10. Which do you prefer, and why:

A wool or a cotton puff?
Linen or cotton sheets?
A wool or mohair bathing suit?

A linen or a cotton glass towel? 11. Name the 15 samples in the envelope and tell for what use each piece is appro

priate.
12. Tell a customer how to launder-

A white flannel petticoat.
A white habutai waist.

COLOR AND DESIGN.

Illustrate by the treatment of your eramination paper a well-balanced arrangement, and the value of margins. 1. Describe each of the 5 colors (samples submitted) as to hue, intensity, and value. 2. Illustrate with your crayons a scale of color, marking the tints, shades, and the

standards or "full intensity.” 3. Describe as fully as you can lines and styles becoming to the following figures:

(a) Tall, narrow-chested, slender.

(b) Short and stout.
How should sloping shoulders be treated?

4. What colors are becoming to

(a) A brunette with pale complexion.
(6) A brunette with red cheeks.
(c) A pure blonde with delicate coloring.

(d) A person with red hair.
5. From the standpoint of "fitness to purpose," discuss-

(a) The 2 pincushions.

6) The 2 inkwells.

(c) The 2 clocks.
6. Discuss the 2 rooms X and Y with reference to-

(a) Color harmony.
(6) Arrangement.
(c) Restfulness and comfort.
(d) Care required in dusting.

(e) Suitability.

In which room should you prefer to live, and why? 7. Tell any ways in which the study of color and design has helped you (a) with your

customers, (b) at home, and (c) in your own purchases. 8. What did you gain from your visit to the art museum?

[graphic]

MERCHANDISE. Millinery.

1. What determines the cost of a hat? 2. Give the latest style features in millinery, discussing shapes, materials, trim

mings, and color combinations.
3. Explain the following terms found on hat labels:

Lyons velvet.
Knox.

Lanvin reproduction.
4. What must be taken into consideration in selecting a hat for a customer?
Notions.

1. What are the best makes of silk, cotton, and linen thread?
2. What kind of thread would you suggest for the following purposes? Give reasons:

(a) To sew on shoe buttons.
(6) To sew feathers on a hat.
(c) To mend a carpet.
(d) To make a blue challie negligee.

(e) To sew lace edging on a baby's dress. 3. Compare the advantages and disadvantages of the snap fastener and the hook

and eye.
What kind of fastener would you suggest for--

(a) A crêpe de chine waist.
(b) The inside belt of a suit skirt.
(c) The placquet for a pique skirt.
(d) The lining of a silk dress.

(e) A petticoat.
4. Give the talking points for-

(a) Safety pins.
(b) Common pins.
(c) Steel scissors.
(d) Shields.

HYGIENE.

1. How do the shoes that you wear to work affect the service which you might give to

a customer? Compare a proper and improper shoe for store work, giving reasons

for each point emphasized. 2. If you were head of a department, how should you wish to have the salesgirls look?

Discuss in detail the appearance of the hair, clothing, face, hands, and standing

position. 3. Why is a daily bath necessary? Name three kinds of baths, and tell what benefits

are derived from each one. 4. What do you do to keep your teeth in good condition? Show why good teeth are

important to a salesgirl. 5. Show how the proper selection of food may increase your efficiency as a saleswoman.

What have you found helpful in the class discussion of food? 6. If you had only 15 cents to spend for luncheon, what would you select from the

following list as being best for you? Give reasons:
Macaroni and cheese, 5 cts.

Black bean soup, 5 cts.
Bread and butter, 3 cts.

Spinach, 4 cts.
Roast beef and potatoes, 12 cts.

Crackers and milk, 5 cts.
Baked beans and brown bread, 10

Milk, 4 cts.
cts.

Cake, 3 cts.
Creamed codfish and potato, 8 cts.

Rice pudding, 4 cts.
Peas, 4 cts.

Apple pie, 5 cts.
Creamed carrots, 4 cts.

Cheese, 2 cts.
Celery, 3 cts.

Tea, 3 cts.
Mashed potatoes, 3 cts.

Coffee, 5 cts.
Ham sandwich, 5 cts.

Ice cream, 5 cts. 7. Of what benefit for yourself are the following forms of recreation? Might any of

these be harmful? Explain your answers:
Dancing.

Reading.
Skating.

Moving-picture shows. 8. Why would an extremely nervous person be at a disadvantage in your position in

the store? What can you do to keep your nerves in good condition?

ARITHMETIC.

1. Dictation of problem in one-column addition for rate of speed in adding. 2. Dictation of 25-entry tally. 3. Silk is sold for 874 cents per yard. Find cost of 81 yards. Show w 4. A customer buys 18 inches of ribbon at 39 cents per yard, 27 inches at 49 cents

per yard, 18 yards at 19 cents per yard. What is the cost of her purchase? 5. Work out and write in the proper spaces the store charges for parts of a yard of goods

at the following prices:
1 yard, at

121 cents
29 cents

75 cents
} yard, at....
$ yard, at..
$ yard, at..
4 yard, at.
* yard, at.

yard, at. 6. An employee who is entitled to a 20 per cent discount buys 7 yards of silk at $1.69

a yard. How much does she save? 7. Suppose the amount of your sales for a week is $371. For all sales over $200 you

get a commission of 2 per cent. What will be your commission for that week?

SYSTEM.

Ansuer the first six questions by making out the proper form of sales check. 1. A woman buys 4 handkerchiefs at $3.75 a dozen, and gives $2. She asks to have

the sales check left out, price tag removed, and box sent to Mis. L. S. Willison,

Scituate, Mass. 2. Mr. Burnham Kirkland buys a derby hat at $5.50, and a silk hat at $8. He gives

the clerk $15, wishes to wear the derby hat and have the silk hat and his old one

sent to him at 342 Burton Hall, 180 Center Street, Cambridge. 3. Mrs. Frederick Batchelder, 3642 Eastern Point Road, Gloucester, Mass., buys 8

yards of velvet at $1.65 a yard. It is charged to her account and sent to Miss

Mildred Yates, a milliner, at 64 Bates Building, Temple Place, Boston. 4. You, yourself, purchase a dress in your own store. The dress costs $15. Necessary

alterations cost $1.50. You receive the regular discount. Have the dress sent

to your own address. 5. Mrs. J. P. O'Reilly, of 23 Maverick Square, East Boston, buys and takes with her

yard blue ribbon at 19 cents, 18 yards pink ribbon at 37} cents, $ yard brown ribbon at 25 cents. She asks the saleswoman to inclose in the bundle a pair of

gloves just bought, and presents her till book or transfer card. 6. Mrs. J. Hamilton Ewing, 69 Monadnock Street, Dorchester, buys a $35 coat, pays

$7.50, and wishes to pay the balance due when thesbundle is sent to her. 7. Show how the sales check protects, (a) the customer, (b) the store, and (c) the

saleswoman. 8. Name the cases in which the floor manager must sign the sales check. 9. When would you suggest a C. 0. D. allow examination? 10. What is done when a customer gives a check on a bank in payment for merchandise?

DEMONSTRATION SALES.

TYPES OF CUSTOMERS.

1

1. Emotional. 2. Nervous. 3. Talkative. 4. Tired. 5. Inquisitive. 6. Indifferent. 7. Silent. 8. Unreasonable. 9. Absent-minded. 10. Invalid. 11 Elderly person. 12 In a hurry. 13. Only looking. 14. Bargain hunter. 15. Ignorant and poor. 16. Intelligent and exacting. 17. Waiting to meet a friend. 18. Two friends together. 19. Undecided (for narrowing sale). 20. Dependent, wishing advice. 21. Changeable; changes mind after sale

22. Customer with a list.
23. Child sent on errand.
24. Child purchasing for self.
25. Customer wishing to take article

unwrapped.
26. A stranger in the city.
27. A second customer advising first one

not to buy article. 28. Customer looking for samples. 29. Bargain sale, several customers. 30. Foreign customer speaking broken

is made out.

English. 31. Customer wishing becoming style,

regardless of price. 32. Customer putting quality of material

first. 33. Buying for a missionary box. 34. Buying to sell again at a fair. 35. Asking for an old-fashioned article. 36. Man shopping in women's depart

ments.

MANY KINDS OF SALES GIVE PRACTICE IN STORE SYSTEM.

1. Cash and take.

15. Refunds and credits. 2. Cash and send.

16. Traveler, shopping card, or transfer. 3. Charge and take with coin.

17. Opening an account. 4. Charge and take without coin. 18. Check or money-order given in pay5. Charge and send to same address.

ment. 6. Charge to one, send to another ad 19. Special delivery. dress.

20. Goods sent out of State. 7. Charged to one, sent to another, pur- 21. Future delivery. chased by a third person.

22. Damaged goods. 8. Employee's charge.

23. Discount. 9. Deferred charge.

24. Advance payment. 10. On approval.

25. Extra packages inclosed, 11. C. 0. D.

26. Customer's own property. 12. C. O. D. allow examination.

27. Price tags and slips removed.
13. Part payment C. 0. D.
14. Exchanges-

Even.
Uneven-for less expensive mer-

chandise.
Uneven-for

expensive merchandise.

more

SOME POINTS OF EMPHASIS.

1. Suggestion.
2. Substitution.
3. Knowledge of stock.
4. Accuracy in giving directions and

taking address.
5. Service to all customers at all times.
6. Use of reserve stock.
7. Price comparisons.
8. Sale of higher priced merchandise

than originally asked for.

9. Naming amount of money received

from customer. 10. Interest in customer until she leaves

department. 11. Attitude toward gifts and tips. 12. Interpretation of rules. 13. Handling of special orders, call slips,

and promises.

A TYPICAL WEEK'S PROGRAM FOR THE BOSTON

SCHOOL OF SALESMANSHIP. Tuesday.

8.30– 9.00 Arithmetic-A lesson in fractions used in department store work. 9.00-10.00 Color-Demonstration of colors suited to varying personal types. 10.00-10.40 Recreation period-Notebook work.

10.40–11.30 Hygiene--Wholesome luncheons for saleswomen. Wednesday.

8.30– 9.10 Textiles-Finished product of wool.
9.10-10.00 English-Descriptions of merchandise.
10.00-10.30 Recreation and notebook work.
10.30-11.30 Demonstration sale.

Merchandise to be sold--Muslin underwear.
Leading principle of sale-Comparison with competitors' prices.
Special point in system-Private package inclosed with purchase.

« ΠροηγούμενηΣυνέχεια »