Quality Management Handbook, Second Edition,Raymond Kimber CRC Press, 29 Αυγ 1997 - 848 σελίδες "Affords an advantageous understanding of contemporary management and total quality systems without excessive employment of advanced mathematics--directing managers in the implementation of the basic quality framework that will lead to improved production and increased profits through sound quality practices. Provides practical applications in a wide variety of industrial, financial, service, and administrative systems and shows how to prepare for quality audits, product meetings, and production discussions. Features 21 new chapters." |
Περιεχόμενα
Quality Management | 1 |
Organization and Planning | 7 |
Asset Management | 19 |
Management Communication | 39 |
Managing Quality Costs | 53 |
Supplier Cost Recovery | 67 |
Managing ISO 9000 | 79 |
ISO 9000The Update | 95 |
Foundry Technology | 377 |
Isolating the Key Variables | 413 |
Geometric Dimensioning and Tolerancing | 427 |
Qualification Testing | 479 |
Statistics Without Math | 491 |
Pareto Charts and Histograms | 511 |
Process Capability Studies | 523 |
Process Control | 545 |
Project Management | 105 |
Marketing and Quality | 131 |
The Malcolm Baldrige National Quality Award | 137 |
Electronic Product Design | 159 |
Product Package Design | 179 |
Pharmaceutical Product Quality Management | 195 |
Healthcare Quality Management | 205 |
Total Quality Assurance | 219 |
Error Cause Removal | 235 |
Reliability Accessibility and Maintainability | 251 |
Supplier Surveillance | 273 |
Managing Color | 287 |
Electronic Test Tactics and Techniques | 301 |
Heat Treating | 323 |
Grinding Technology | 343 |
Attributes Inspection | 559 |
Variables Inspection | 579 |
Statistical Sampling | 595 |
Metrology | 609 |
Dimensional Inspection Equipment | 623 |
Microstructural Analysis | 649 |
Automatic Test Equipment | 681 |
Testing Laboratories | 695 |
Tensile Testing | 703 |
Hardness Testing | 713 |
Food Process Control | 729 |
Military Standard 105D | |
Συχνά εμφανιζόμενοι όροι και φράσεις
abrasive Ac Re Ac Acceptable Quality Levels alloys analysis application audit austenite average calibration capability casting circuit code letter color components control chart curve DATUM FEATURE defects per hundred developed document effective electronic elements engineering evaluation example function gage gage blocks grinding improvement indentation lative load lot or batch machine manufacturing marketing material measurement metal microstructure MTBF nonconforming normal inspection operation organization Pareto analysis Pareto chart pearlite percent defective performance Poisson distribution printed circuit board problems procedures process control quality assurance quality control quality cost quality management quality system rejection numbers reliability requirements sample size code shown in Figure SINGLE SAMPLING PLANS specific standards statistical Statistical Process Control steel stress supplier surface surface plate Table techniques temperature test equipment tester tion TOL ZONE tolerance zone variables wheel